Terms of Service
Last Updated: November 25, 2025
1. Agreement to Terms
By accessing and using Dekaki General Traders' services, you agree to be bound by these Terms of Service and comply with Kenyan laws and regulations.
2. Account Registration
Eligibility:
Must be 18+ years and legally capable of entering binding contracts
Account Security:
You are responsible for maintaining account confidentiality
Accuracy:
Provide accurate and complete registration information
Termination:
We reserve the right to suspend or terminate accounts
3. Product Information
We strive for accuracy but:
- Product colors may vary due to display settings
- Prices are subject to change without notice
- Product availability may change
- Descriptions and images are for reference only
4. Order Acceptance
Confirmation:
Order confirmation does not constitute acceptance
Verification:
We verify orders before shipment
Cancellation:
We reserve the right to cancel orders
Pricing Errors:
We may cancel orders with pricing errors
5. Shipping and Delivery
Delivery terms:
- Shipping times are estimates only
- Risk passes to buyer upon delivery
- Delivery delays may occur due to unforeseen circumstances
- Additional charges may apply for remote areas
6. Intellectual Property
Ownership:
- All content remains our property
- Unauthorized use is prohibited
- Trademarks are registered
- Content may not be reproduced without permission
7. Limitation of Liability
As permitted by Kenyan law:
- We are not liable for indirect damages
- Liability limited to order value
- Not liable for third-party actions
- Consumer rights not affected
8. Governing Law
These terms are governed by Kenyan law. Disputes shall be subject to the exclusive jurisdiction of Kenyan courts.
9. Contact Information
For terms of service inquiries:
📧 info@dekakigeneraltraders.co.ke
Response Time: Within 24 hours during business days
Policy Updates
We reserve the right to update these terms. Continued use constitutes acceptance of changes.